
Hello
All Hookey Media products are delivered instantly as digital downloads. Once your purchase is complete, your files will be available immediately on the confirmation page and sent to your email. Because these items are digital and cannot be returned, all sales are final.
If you ever have trouble accessing your download, just contact Hookey Media and your files will be re-sent right away.
Return & Download Info
Digital Download Return Policy
Because all Hookey Media products are digital downloads, they cannot be returned or refunded
once the files have been delivered.
All sales are final.
However, if you run into any issue—such as:
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Download link not working
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File not opening
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Wrong file delivered
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Missing pages or corrupted file
Please contact us at hookeymedia@gmail.com within 7 days of your purchase,
and we will fix the issue at no extra cost by re-sending or replacing the file.
Unauthorized Sharing
All files purchased from Hookey Media are for personal use only.
Re-uploading, reselling, or distributing our digital products is strictly prohibited.
HOW TO RECEIVE YOUR DOWNLOAD
After you complete your purchase on Hookey Media:
1. Immediate Download Page
Right after checkout, you’ll be taken to a screen where you can instantly download your file.
2. Email Delivery
You’ll also receive an email with:
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A download link
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The file format (PDF, PNG, JPG, ZIP)
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Any special instructions
If the email does not appear within 5 minutes, check your spam/junk folder.
3. Downloading on Mobile
If you’re using a phone:
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The file will download to your Files or Downloads app.
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For ZIP files, tap them once to extract all pages.
4. Downloading on Computer
Your file will appear in:
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Windows: Downloads folder
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Mac: Downloads folder
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Chromebook: Files > Downloads
HOW TO PRINT YOUR DOWNLOAD
1. Open the PDF or Image File
Use Adobe Reader, your phone’s PDF viewer, or any standard PDF app.
2. Choose Print Size
Most Hookey Media files are designed for:
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6×9 in
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8.5×11 in
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A4
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8×10 in
On your print screen, choose:
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“Actual Size” or “100% scale”
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Letter Paper (8.5×11) or the correct paper size you want
3. For the Best Results
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Use a printer set to High Quality / Best
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Print on thicker paper (24 lb – 32 lb) for journals or coloring pages
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For photos or bold covers, use matte or glossy cardstock
4. Printing at a Store
You can also bring the file to:
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Staples
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Office Depot
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Walmart Photo
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Any print shop
Or upload the PDF to their website and pick up the prints in-store.
5. Binding Options
For journals, planners, or e-books:
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Staple binding
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Coil / spiral binding
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3-hole punch
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Binder-style inserts
This makes a clean, professional product for personal use.
Need Help?
If you ever need help with:
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Downloading
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Printing
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Resizing
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Custom edits to your file
Message Hookey Media anytime — we’re here to make it easy.

